Privacy Policy
How we collect, use, and protect your information
Last Updated: October 27, 2025
At VorvexSoft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI automation services, document intelligence solutions, and workflow optimization platform.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your data.
Information We Collect
Personal Information
When you use our services, we may collect personal information such as your name, email address, company name, phone number, and job title. This information is collected when you fill out forms, subscribe to our newsletter, or request a consultation.
Newsletter Subscription
When you subscribe to our newsletter, we collect your email address, subscription date, IP address, and source of subscription. We use a double opt-in process to confirm your consent. You can unsubscribe at any time using the link provided in every newsletter email.
Usage Data
We automatically collect information about your interactions with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us improve our services and user experience.
AI Processing Data
For our AI automation services, we may process documents and data you provide. This data is handled with strict confidentiality and security protocols to ensure your business information remains protected.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our AI automation services, document intelligence solutions, and workflow optimization tools. This includes processing your requests, delivering personalized recommendations, and providing customer support.
Communication
We may use your contact information to send you service updates, newsletters, marketing materials, and important notices about our services. You can opt-out of marketing communications at any time.
Newsletter Communications
If you subscribe to our newsletter, we will send you periodic emails containing AI automation insights, industry trends, case studies, and updates about our services. We track email opens and clicks to improve content relevance. All newsletter emails include an unsubscribe link, and we honor opt-out requests immediately.
Analytics and Improvement
We analyze usage patterns to enhance our platform, develop new features, and optimize the user experience. This includes testing new functionalities and conducting research to improve our AI algorithms.
Data Security
Encryption
All data transmitted to and from our services is encrypted using industry-standard SSL/TLS protocols. Sensitive information is encrypted at rest using AES-256 encryption.
Access Controls
We implement strict access controls and authentication mechanisms to ensure that only authorized personnel can access your data. Multi-factor authentication is required for all administrative access.
Regular Audits
Our security practices undergo regular third-party audits and assessments to ensure compliance with industry standards and best practices.
Data Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you. These parties are contractually obligated to keep your information confidential.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and provide options regarding your information.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information at any time. You can do this through your account settings or by contacting us directly.
Data Deletion
You can request deletion of your personal information, subject to certain legal obligations we may have to retain certain data. We will respond to deletion requests within 30 days.
Opt-Out Rights
You can opt-out of marketing communications, cookies (except essential ones), and certain data collection practices. Your preferences can be managed through our cookie consent tool or by contacting us.
Newsletter Unsubscribe
You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any newsletter email, visiting our unsubscribe page, or contacting us directly. Once unsubscribed, you will stop receiving newsletter emails immediately, though you may still receive transactional emails related to your account or services.
Data Portability
You have the right to request a copy of your data in a structured, machine-readable format for transfer to another service provider.
Data Retention
Retention Periods
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained for the duration of your account plus 90 days after closure.
Legal Obligations
We may retain certain information longer when required by law, for tax purposes, or to resolve disputes and enforce our agreements.
Anonymization
After the retention period, we may anonymize or aggregate your data for analytical purposes, ensuring it can no longer identify you personally.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@vorvexsoft.com or write to us at VorvexSoft Privacy Team, Seethappa Layout, Hebbal, Bengaluru, Karnataka 560032, India.
Questions About Your Privacy?
We're here to help. Contact our privacy team for any questions or concerns about how we handle your data.
Contact Privacy Team